Patients & Visitors
Current Visitor Guidelines
Our visitor protocols have been revised effective August 29, 2022.
If you have:
- Traveled from a high-risk area for COVID-19
- Contact with a person known to be infected with COVID-19
- Cough, fever or difficulty breathing
Patients – Tell staff immediately.
Visitors – Delay your visit.
The safety of patients, visitors and our healthcare team members is critical to our delivery of quality medical care. When in the hospital for treatment, the best interest of our patients is to minimize unnecessary exposure to infectious or communicable diseases
Visiting Policies
Our visitor policies have changed to include the following:
- General hospital visiting hours are from 7 a.m. - 9 p.m.
- Visitation is open to individuals (12 & over) with the exception of inpatient visitation for COVID-19 patients (18 & over only). No children under age 12 will be permitted to visit patients;
- Pediatrics and the neonatal intensive care unit (NICU) will allow individuals (12 & over) and no children under age 12 will be permitted to visit patients; One (1) adult overnight visitor for pediatrics is allowed. For more information about after-hours NICU visitation hours, please call (956) 796-4488;
- Emergency department (ED):Open to individuals (12 & older). No children under age 12 will be permitted to visit patients;
- ICU: Open to individuals (12 & older). No children under age 12 will be permitted to visit patients;
- Surgery (prep and hold): Open to individuals (12 & over). No children under age 12 will be permitted to visit patients;
- Visitors are required to be screened for COVID-19 symptoms, including a temperature reading. Overnight stay is allowed. Please call (956) 796-3566 for more information;
- Outpatient diagnostic and laboratory services (including LMC North & LMC South): Open to individuals (12 & older). No children under age 12 will be permitted to accompany patients;
- Visitors can continue to enter the hospital through Towers A & B, Main Entrance and ER;
- Access points of entry are open as follows
Tower A
Monday - Friday: 5 a.m. - 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: Closed
Tower B
Monday - Friday: 6:30 a.m. - 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: 7 a.m. - 3 p.m.
Main Entrance
Monday – Friday: 7 a.m. - 9 p.m.
Saturday & Sunday: 7 a.m. - 9 p.m.
- Visitation is restricted for individuals with fever, cough or flu-like symptoms.
- All visitors must wear a mask upon entry and throughout their entire visit (handkerchiefs and bandanas are not acceptable forms of masks) and practice social distancing across the facility to maintain a safe environment for patients and caregivers.
- Special visitation considerations will be made for end-of-life circumstances;
- Inpatient visitation for COVID-19 + COVID-19 PUI patients is open to adults only. No one under age 18 will be permitted to visit patients. Visitors must wear PPE at all times, including an N95 mask, gloves and a gown. Additionally, proper hand hygiene is required to enter the room and upon leaving the room. The hospital may restrict in-person visitation if an attending physician determines that in-person visitation with a patient may lead to the spread of infectious disease that poses a serious community health risk. Visitation hours will be 7 a.m. – 9 p.m., Monday through Sunday.
- Visitors of a COVID-19 patient/PUI are asked not to visit public areas of the facilities, such as the cafeteria, and should leave immediately after the visit is over.
We also recognize staying in touch with patients is important, and we can gladly coordinate virtual visits through the use of Zoom. Additionally, family members are encouraged to use FaceTime, Whatsapp or other social chat applications.
Visitation hours and policy are subject to change.
We appreciate your understanding and compliance. With your help, we can maintain a safe environment for all our patients and staff.
At Laredo Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, directions and parking instructions, transportation and more.
View our Patient Guide