Patients & Visitors
Current Visitor Guidelines
Our visitor protocols have been revised effective March 1st, 2021.
If you have:
- Traveled from a high-risk area for COVID-19
- Contact with a person known to be infected with COVID-19
- Cough, fever or difficulty breathing
PATIENTS – Tell staff immediately.
VISITORS – Delay your visit.
The safety of patients, visitors and our healthcare team members is critical to our delivery of quality medical care. When in the hospital for treatment, the best interest of our patients is to minimize unnecessary exposure to infectious or communicable diseases.
Visiting Policies
Our visitor policies have changed to include the following:
- General hospital visiting hours are now from 9 a.m. to 7:30 p.m.;
- Visitation is open to two (2) visitors (12 & over) per patient, and no children under age 12 will be permitted to visit patients;
- Pediatrics unit, neonatal intensive care unit (NICU), labor & delivery unit and mother/baby unit will allow two (2) adult support persons per patient per day; No overnight visitors are allowed with the exception of one (1) adult overnight visitor for pediatrics, labor & delivery & mother/baby;
- Emergency department (ED): Only one (1) visitor (18 & over) is allowed per patient.
- ICU-Non-COVID: Limited to two (2) adult support persons;
- Surgery (prep and hold): Limited to two (2) adult support persons;
- Skilled nursing unit (SNU): Visitors will be screened upon entrance to the skilled nursing unit. Visitors will be denied entrance if showing signs and symptoms of COVID-19 or if visitors are exposed to COVID-19 in the last 14 days, even if vaccinated
- Visitation for outpatient diagnostic and laboratory services (including LMC North & LMC South): (2) adult support persons
- Visitors can continue to enter the hospital through towers A & B, main entrance and ER;
- Access points of entry are open as follows
Tower A
Monday - Friday: 5 a.m. to 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: Closed
Tower B
Monday - Friday: 6:30 a.m. to 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: 7 a.m. - 3 p.m.
Main Entrance
Monday – Friday: 7 a.m. to 7 p.m.
Saturday & Sunday: 7 a.m. to 7 p.m.
- If visitors have a fever, cough, sore throat or other respiratory symptoms, visitors are advised not to visit patients in the hospital.
- All visitors must wear a mask upon entry and throughout their entire visit (handkerchiefs and bandanas are not acceptable forms of masks) and practice social distancing across the facility to maintain a safe environment for patients and caregivers.
- Visitors may utilize the cafeteria; social distancing and masking (while not eating) must be practiced;
- Visitation continues to be restricted in COVID units unless authorization is received for imminent death visitation from the City of Laredo Health Authority.
Caring for any individuals with suspected or confirmed COVID-19 continues to be delivered in a restricted separate area away from other patients and with a dedicated team of providers who are not caring for other patients.
While there is a no-visitation policy for COVID patients, we recognize staying in touch with patients is important, and we can gladly coordinate virtual visits through the use of Zoom. Additionally, family members are encouraged to use FaceTime, Whatsapp or other social chat applications.
We appreciate your understanding and compliance. With your help, we can maintain a safe environment for all our patients and staff.
Visitation hours and policy are subject to change.
At Laredo Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.
View our Patient Guide