Patients & Visitors
Current Visitor Guidelines
Our visitor protocols have been revised effective September 21, 2020.
If you have:
- Traveled from a high-risk area for COVID-19
- Contact with a person known to be infected with COVID-19
- Cough, fever or difficulty breathing
PATIENTS – Tell staff immediately.
VISITORS – Delay your visit.
The safety of patients, visitors and our healthcare team members is critical to our delivery of quality medical care. When in the hospital for treatment, the best interest of our patients is to minimize unnecessary exposure to infectious or communicable diseases.
Visiting Policies
Our Visitor Policies have changed to include the following:
- Hospital visiting hours are now from 10 a.m. to 7:30 p.m.
- Visitation is open to only one (1) immediate family member, partner or significant other, per patient per day, and no children under age 18 will be permitted to visit patients
- Limiting access into the hospital to only:
Tower A
Monday - Friday: 5 a.m. to 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: Closed
Tower B
Monday - Friday: 6:30 a.m. to 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: 7 a.m. - 3 p.m.
Main Entrance
Monday – Friday: 7 a.m. to 7 p.m.
Saturday & Sunday: 7 a.m. to 7 p.m.
- Screening will be conducted at each open entrance; this includes answering a list of CDC criteria questions and temperature checks. If positive for the symptoms of fever, cough or flu-like symptoms, individuals will not be able to enter the facility.
Everyone is asked to practice infection prevention.
- Sanitize hands when entering the hospital and when entering or exiting patient rooms.
- Cover coughs or sneezes with elbow or a tissue and dispose of used tissues in the trash.
- Sanitize hands after coughing or sneezing.
Staying in touch with family members is important and we can gladly coordinate virtual visits through the use of Zoom. Additionally, family members are encouraged to use FaceTime, Whatsapp or other social chat applications.
We appreciate your understanding and compliance. With your help, we can maintain a safe environment for all our patients and staff.
General Visiting Hours: 10 a.m. to 7:30 p.m.
Emergency Department (ED): Only one visitor, 18 or older is allowed per patient per visit. (Must comply with ER visitor, available at greeter station)
Intensive Care Unit (ICU): Visitors are not permitted except under *special circumstances.
Neonatal Intensive Care Unit (NICU): Limited to one (1) support person.
Labor & Delivery Unit: Limited to one (1) support person.
Mother / Baby Unit: Limited to one (1) support person.
Pediatrics: Limited to one (1) support person.
Maternity: Limited to one (1) support person.
Skilled Nursing Unit (SNU): Visitors are not permitted except under *special circumstances.
Surgery (Prep and Hold): Limited to one (1) support person.
Visitation Hours and Policy are subject to change.
*Special Circumstances means end-of-life situations that the attending/consulting physician approves and we can reasonably accommodate.
At Laredo Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.
View our Patient Guide