Patients & Visitors
Current Visitor Guidelines
Our visitor protocols have been revised effective March 1, 2021.
If you have:
- Traveled from a high-risk area for COVID-19
- Contact with a person known to be infected with COVID-19
- Cough, fever or difficulty breathing
Patients – Tell staff immediately.
Visitors – Delay your visit.
The safety of patients, visitors and our healthcare team members is critical to our delivery of quality medical care. When in the hospital for treatment, the best interest of our patients is to minimize unnecessary exposure to infectious or communicable diseases
Visiting Policies
Our visitor policies have changed to include the following:
- General hospital visiting hours are from 9 a.m. - 7:30 p.m.
- Non-COVID-19 unit visitation is open to two (2) adults (18 & over) per patient at a time, and no children under age 18 will be permitted to visit patients;
- Visitation is open to two (2) adults (18 & over) per patient at a time, and no children under age 18 will be permitted to visit patients;
- Pediatrics and the neonatal intensive care unit (NICU) will allow two (2) adult support persons per patient at a time, and no children under age 18 will be permitted to visit patients; One (1) adult overnight visitor for pediatrics is allowed. Call (956) 796-4488 for visitation hours;
- Emergency department (ED): Two (2) adult visitors (18 & older) are allowed per non-COVID patient per stay.
- ICU-Non-COVID-19: Limited to two (2) adult support persons per patient at a time;
- Surgery (prep and hold): Limited to two (2) adult support persons per patient at a time;
- Skilled nursing unit (SNU): Visitation is open to two (2) visitors at a time during general hospital visiting hours. Overnight stay is allowed. Please call (956) 796-3566 or (956) 796-3568 for more information;
- Outpatient diagnostic and laboratory services (including LMC North & LMC South): Two (2) adult support persons per patient at a time;
- Visitors can continue to enter the hospital through Towers A & B, Main Entrance and ER; but will be required to check their temperature prior to facility entrance;
- Access points of entry are open as follows
Tower A
Monday - Friday: 5 a.m. - 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: Closed
Tower B
Monday - Friday: 6:30 a.m. - 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: 7 a.m. - 3 p.m.
Main Entrance
Monday – Friday: 7 a.m. - 7 p.m.
Saturday & Sunday: 7 a.m. - 7 p.m.
- Visitation is restricted for individuals with fever, cough or flu-like symptoms. All visitors will be required to check-in at each department unit prior to entering a patient room;
- All visitors must wear a mask upon entry and throughout their entire visit (handkerchiefs and bandanas are not acceptable forms of masks) and practice social distancing across the facility to maintain a safe environment for patients and caregivers.
- Visitors may utilize the cafeteria; social distancing and masking (while not eating) must be practiced;
- Special visitation considerations will be made for end-of-life circumstances
- Inpatient visitation in COVID-19 units is limited to one (1) adult person per patient throughout the entire stay of the patient. The hospital may restrict in-person visitation if an attending physician determines that in-person visitation with a patient may lead to the spread of infectious disease that poses a serious community health risk. Visitation hours will be 2 p.m. - 4 p.m., Monday through Sunday.
We also recognize staying in touch with patients is important, and we can gladly coordinate virtual visits through the use of Zoom. Additionally, family members are encouraged to use FaceTime, Whatsapp or other social chat applications.
Visitation hours and policy are subject to change.
At Laredo Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, directions and parking instructions, transportation and more.
View our Patient Guide