Patients & Visitors
Current Visitor Guidelines
Our updated visitor protocols, effective Monday, October 11, 2021, are as follows:
- General hospital visiting hours are from 9 a.m. to 7:30 p.m.;
- Non-COVID-19 unit visitation is open to two (2) adults (18 & over) per patient at a time, and no children under age 18 will be permitted to visit patients;
- Pediatrics and the neonatal intensive care unit (NICU) will allow two (2) adult support persons per patient at a time, and no children under age 18 will be permitted to visit patients; One (1) adult overnight visitor for pediatrics unit allowed. Call NICU at (956) 796-4488 for visitation hours;
- Emergency department (ED): Two (2) visitors (18 & over) are allowed per non-COVID-19 patient per stay.
- ICU-Non-COVID-19: Limited to two (2) adult support persons per patient at a time;
- Surgery (prep and hold): Limited to two (2) adult support persons per patient at a time
- Skilled nursing unit (SNU): Visitors will be screened upon entrance to the SNU. Visitors will be denied entrance if showing signs and symptoms of COVID-19 or if visitors are exposed to COVID-19 in the last 14 days, even if vaccinated.
- Visitation is open to two (2) visitors (allowing one visitor at a time) per patient per day for only two hours during general hospital visiting hours from 9 a.m. to 7:30 p.m. For more information, call (956) 796-3566;
- Overnight visitors will not be allowed
- Outpatient diagnostic and laboratory services (including LMC North & LMC South): ): (2) adult support persons per patient at a time
- Visitors can continue to enter the hospital through Towers A & B, Main Entrance and ER, but will be required to check their temperature prior to facility entrance;
- Access points of entry are open as follows
Tower A
Monday - Friday: 5 a.m. to 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: Closed
Tower B
Monday - Friday: 6:30 a.m. to 8 p.m.
Saturday: 6:30 a.m. - 4 p.m.
Sunday: 7 a.m. - 3 p.m.
Main Entrance
Monday – Friday: 7 a.m. to 7 p.m.
Saturday & Sunday: 7 a.m. to 7 p.m.
- Visitation is restricted for individuals with fever, cough or flu-like symptoms. All visitors will be required to check-in at each department unit prior to entering a patient room;
- All visitors must wear a facemask upon entry and at all times throughout their entire visit (handkerchiefs and bandanas are not acceptable forms of masks), including inside the patient room, and social distance as much as possible;
- Visitors may utilize the cafeteria; social distancing and masking (while not eating) must be practiced;
- Special visitation considerations will be made for end-of-life circumstances.
- Inpatient visitation in COVID-19 units is limited to one (1) adult person per patient throughout the entire stay of the patient. The hospital may restrict in-person visitation if an attending physician determines that in-person visitation with a patient may lead to the spread of infectious disease that poses a serious community health risk.
- Visitation hours will be 2 p.m. - 4 p.m., Monday through Sunday.
Caring for any individuals with suspected or confirmed COVID-19 continues to be delivered in a restricted separate area away from other patients and with a dedicated team of providers who are not caring for other patients.
While there is a limited visitation policy for COVID-19 patients, we recognize staying in touch with patients is important, and we can gladly coordinate virtual visits through the use of Zoom. Additionally, family members are encouraged to use FaceTime, Whatsapp or other social chat applications.
We appreciate your understanding and compliance. With your help, we can maintain a safe environment for all our patients and staff.
Visitation hours and policy are subject to change.
At Laredo Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.
View our Patient Guide