• Online Scheduling | Careers

Laredo Medical Center
  • Quick Links
    • Find a Doctor
    • Services
      • Services

        • View All Services
        • Bariatric Weight Loss Services
        • Cancer Care
        • Diagnostic Imaging
        • Emergency Services
        • Heart Care
        • Inpatient Rehabilitation
        • Laboratory Services
        • Maternity Care
        • Orthopedic Services
        • Rehabilitation Services
        • Sleep Medicine
        • Surgical Services
        • Transitional Care
        • Women's Health
        • Wound Care
          • Patients & Visitors
            • For Patients

              • Patients & Visitors
              • Admissions
              • DAISY Award Nominations
              • Directions
              • Events
              • Financial Information
              • Going Home
              • Health Library
              • Online Scheduling
              • Patient Portal
              • Request Medical Records
              • Spiritual Care
                • Careers
                • Locations
                  • Hospitals
                  • Laredo CareClinic
                  • Freestanding Emergency Departments
                  • Surgical Facilities
                  • Other Locations
                • About
                  • About

                    • About Us
                    • Awards & Accreditations
                    • Careers
                    • Community Benefits
                    • Contact Us
                    • Newsroom
                    • Phone Directory
                    • Quality & Safety
                    • Speaker Requests
                    • Volunteer Opportunities
                      • (956) 796-5000
                      • Online Scheduling
                      • Online Bill Pay
                      • Patient Portal
                      • Events
                      • Contact
                      • analog clock icon
                      • Avg ER Wait:
                        16 Min

                        About ER Wait Times
                      Home/Patients & Visitors/Online Scheduling/Online Check-In FAQ
                      About Us
                      eNewsletter Redirect
                      Events
                      Events
                      Find a Doctor
                      Locations
                      Notice of Non-Discrimination
                      Patients & Visitors
                      Admissions
                      DAISY Award Nominations
                      Directions
                      Events
                      Financial Information
                      Billing & Insurance
                      Billing & Registration FAQ
                      Eligibility Services
                      Financial Assistance Program
                      Medicare
                      Online Bill Pay
                      Patient Protections Against Surprise Billing
                      Price Information
                      Your Right to a Good Faith Estimate
                      Going Home
                      Health Library
                      Online Scheduling
                      Online Check-In FAQ
                      Patient Portal
                      Patient Portal FAQ
                      Request Medical Records
                      Spiritual Care
                      Services
                      • Sign Up For Our E-Newsletter

                        Sign Up For Our E-Newsletter

                        Featuring a monthly dose of information and inspiration for living well.

                        Learn More
                      • Mobile Device

                        Online Scheduling

                        Free, convenient online check-in services.

                        Learn More
                      • Nurse and Patient

                        Patient Portal

                        Access your medical information
                        on demand.

                        Learn More

                      Online Check-In FAQ


                      Q. Is my reservation time a guarantee?
                      A. No, it is not. The hospital will do its best to see when you arrive, but if there are sicker patients ahead of you, they may be seen first.

                      Q. What does this service cost?
                      A. Nothing. It is absolutely free for patients.

                      Q. Can I use ER check-in even if I do not have insurance? What about Medicare or Medicaid?
                      A. ER check-in is free for everyone. It does not matter what insurance you have or whether you do not have any. Upon arrival, once you have received a medical screening exam and are stabilized, you may be asked to arrange for payment.

                      Q. What if I check-in, and then start feeling a lot worse?
                      A. If you are feeling worse, do NOT wait for your check-in time. Go to the ER immediately. If you feel that your condition is "life-threatening," call 911 right away.

                      Q. When I arrive, will I see a doctor right away?
                      A. You will be seen by a healthcare professional who will evaluate your condition and decide on the best course of action for you. You may be seen by a nurse, physician or some other combination of healthcare professionals.

                      Q. How do I cancel and/or reschedule an appointment I scheduled online?
                      A. When you use the online scheduling service, you will receive an email with details, including how to cancel. Please consult that email if you need to cancel or reschedule. If you cannot locate the email, please call the office to cancel and reschedule.

                      Q. I checked in online, but now I cannot get there on time. Can I adjust my time?
                      A. When you check-in for a projected treatment time, you will receive an email that includes a cancellation link. Please consult the cancellation link in your email confirmation, which has simple instructions on how to cancel and re-check-in for another projected treatment time.

                      Q. If I'm a new patient, do I need to provide more information?
                      A. Yes, please bring a valid photo ID and your insurance card (if applicable), and arrive early to complete any necessary paperwork. If you are able to bring your records from any previous primary care providers, please do. If not, we will help facilitate that process when you arrive for your appointment.

                      Laredo Medical Center

                      • 1700 East Saunders St
                      • Laredo, TX 78041
                      • P: (956) 796-5000
                      • F: (956) 796-3173

                      • ADA Accessibility Policy
                      • Terms & Conditions
                      • Privacy Policy
                      • Change Your Privacy Choices
                      • Notice of Privacy Practices
                      • Patient Rights & Responsibilities
                      • Price Transparency

                      Copyright ©2025. All rights reserved.

                      An AllianceHealth Oklahoma® hospital

                      Services

                      • Bariatric Weight Loss Services
                      • Cancer Care
                      • Diagnostic Imaging
                      • Emergency Services
                      • Heart Care
                      • Inpatient Rehabilitation
                      • Laboratory Services
                      • Maternity Care
                      • Orthopedic Services
                      • Rehabilitation Services
                      • Sleep Medicine
                      • Surgical Services
                      • Transitional Care
                      • Women's Health
                      • Wound Care

                      Patients & Visitors

                      • Admissions
                      • DAISY Award Nominations
                      • Directions
                      • Events
                      • Financial Information
                      • Going Home
                      • Health Library
                      • Online Scheduling
                      • Patient Portal
                      • Request Medical Records
                      • Spiritual Care

                      About Us

                      • Awards & Accreditations
                      • Careers
                      • Community Benefits
                      • Contact Us
                      • Newsroom
                      • Phone Directory
                      • Quality & Safety
                      • Speaker Requests
                      • Volunteer Opportunities

                      Notice of Nondiscrimination
                      • English,
                      • አማርኛ,
                      • العربية,
                      • বাংলা,
                      • ျမန္မာဘာသာ,
                      • tsalagi gawonihisdi,
                      • 繁體中文,
                      • Chahta,
                      • Oroomiffa,
                      • Nederlands,
                      • Français,
                      • Kreyòl Ayisyen,
                      • Deutsch,
                      • ગુજરાતી,
                      • हिंदी,
                      • Hmoob,
                      • Igbo asusu,
                      • Ilokano,
                      • Italiano,
                      • 日本語,
                      • 한국어,
                      • Ɓàsɔ́ɔ̀‑wùɖù‑po‑nyɔ̀,
                      • ພາສາລາວ,
                      • Kajin Ṃajōḷ,
                      • ខ្មែរ,
                      • Diné Bizaad,
                      • नेपाली,
                      • Deitsch,
                      • فارسی,
                      • Polski,
                      • Português,
                      • ਪੰਜਾਬੀ,
                      • Română,
                      • Русский,
                      • Gagana fa'a Sāmoa,
                      • Srpsko‑hrvatski,
                      • Español,
                      • ܣܘܼܪܸܬ݂,
                      • Tagalog,
                      • ภาษาไทย,
                      • Türkçe,
                      • Українська,
                      • اُردُو,
                      • Tiếng Việt,
                      • èdè Yorùbá,
                      • עִברִית
                      Loading... Loading...

                      Cookie Consent Policy

                      This site uses cookies and similar technologies to enhance and personalize your experience, support key site functionality, provide website usage metrics, and support marketing efforts. To learn more about what information we collect from you, please click Configure Cookies.

                      Accept All Configure Cookies Privacy Policy